2020 News

New ownership scheme opens up for Bournemouth Water customers

The number of people taking a stake in Bournemouth Water’s parent company has more than tripled, after one in 16 households chose to become shareholders under a pioneering scheme which shares the water company’s success with customers.

23/10/2020

Lord Taylor of Goss Moor appointed as champion for water customers

Lord Matthew Taylor of Goss Moor has been appointed as the independent chair of a panel which will champion the voice of Bournemouth Water customers, giving them a greater say in the company.

29/09/2020

BOURNEMOUTH WATER OWNER SHARES £20M WITH CUSTOMERS

In an industry first, Bournemouth Water’s owner South West Water will soon be sharing £20 million with customers after outperforming its last business plan. From Monday (21 September) customers are being invited to choose how they would like to receive their £20.

18/09/2020

Cold weather advice from Bournemouth Water

Customer Services Director Jo Ecroyd said: “During very cold weather, frozen pipes and the subsequent thaw can be a problem across both customers’ own pipe-work and across the mains network.

24/07/2020

Keeping bills down

Bournemouth Water’s average household customer bill for 2018/19 will be £6 lower than it was seven years ago From 1 April 2018 the company’s average water bill will be £142, one of the lowest in the industry.

24/07/2020

Average Bournemouth Water bill falls

Bournemouth Water’s average household customer bill for 2020/21 will be £8 less than the current year.

06/02/2020

Water mains work planned for Bath Road, Bournemouth

Bournemouth Water will be making essential repairs to a pipe near Bournemouth sea front this month.

15/01/2020